Emotional Book Baggage Tote Bag

All sales are FINAL. We do not accept returns or exchanges. Please review your items and order details carefully before completing your purchase.

We are not responsible for:

• Lost or stolen packages.
  
• Incorrect shipping addresses entered at checkout.
  

Please ensure that your shipping information is accurate before placing your order.

Issues With Your Item
If your item arrives damaged, defective, or incorrect, please contact us within 2 days of delivery so we can assist you.

To qualify for a replacement:

• Email us at info@ohmybookness.store
  
• Include your order number and clear photos of the issue
  

If we are not contacted within 2 days of delivery, we are unable to resolve the issue.

Contact Us
Email: info@ohmybookness.store
Please include your order number in the subject line.

Processing Time
Our current processing time is 1–2 business days. This is the time it takes to package and prepare your order for shipment.

Shipping Time
We ship using USPS Ground Advantage. According to USPS, the estimated delivery window is:
2–5 business days (after the package is dropped off at the post office).

Delivery times may vary due to holidays, weather delays, or USPS service issues. You can check more details at usps.com.

Shipping Rates
We use automated USPS rates at checkout. Rates are calculated based on your location and package weight.

Lost or Stolen Packages
We are not responsible for lost, stolen, or incorrectly delivered packages due to incorrect addresses entered at checkout.
If this occurs, please contact USPS directly to file a claim.

Order Tracking
A tracking number will be emailed to you once your order has been shipped. Please allow 24–48 hours for tracking updates to appear.